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Accessibility Statement

Accessibility Statement for MTM Plumbing & Heating

At MTM Plumbing & Heating, we are committed to ensuring our website is accessible to all users, regardless of ability. We believe that everyone should be able to use our digital services with ease, and we have taken active steps to make our site user-friendly for all.
 

Accessibility Standards

This website has been designed and developed in accordance with the Web Content Accessibility Guidelines (WCAG) 2.2, aiming to meet Level AA compliance. These internationally recognised guidelines explain how to make web content more accessible for people with a wide range of disabilities, including visual, auditory, cognitive, and motor impairments.
 

Accessibility Features

To help achieve our goal of accessibility, we have implemented the following features across our site:

  • Clearly structured content with logical heading hierarchies

  • Set the default language of the site to assist screen readers

  • Ordered content in a way that supports keyboard and assistive navigation

  • Added descriptive alternative text to all meaningful images

  • Applied colour schemes that meet required contrast ratios

  • Reduced the use of motion and animations where possible to support users with sensory sensitivities

  • Ensured that videos, audio content, and downloadable documents are accessible and properly labelled

  • Conducted testing using accessibility evaluation tools and assistive technologies, such as screen readers
     

Ongoing Commitment

We recognise that accessibility is an ongoing process and are continually working to improve the accessibility of our website. We review and update our content regularly and strive to ensure that all new content meets accessibility standards.
 

Feedback and Contact

If you encounter any accessibility barriers on our website or have suggestions for improvement, we would love to hear from you. Please contact us using the information below:

Email: info@mtmplumbingandheating.co.uk
Phone: 01234 567890
 

We aim to respond to all accessibility-related queries within 5 working days.

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